Hello. This is BIGHIT Music. We would like to provide you with detailed information on TXT’s 7th mini album “The Star Chapter: SANCTUARY” pop-up store. [Opening Schedule] - Date: From Wednesday, November 6 to Wednesday, November 13, 2024 - Operating Hours: Tues. - Thurs. 10:30 AM - 8:00 PM (KST); Fri - Sun 10:30 AM - 8:30 PM (KST) - Location: ICONIC POP-UP ZONE ON B2 OF THE HYUNDAI SEOUL (B2, The Hyundai Seoul, 108 Yeouidaero, Yeongdeungpo-gu, Seoul, Rep. of Korea) [Entry Information] 1) The TOMORROW X TOGETHER “The Star Chapter: SANCTUARY” Pop-Up Store only accepts visitors who pre-booked online or queued at the site. For those who booked online, you may visit the store at the date and time of your booking. - The venue limits the number of visitors in the store to ensure a safe and pleasant experience for everyone. Please comply with the guidance and instructions of the on-site staff. - Entrance may be delayed or restricted depending on the on-site circumstances or the number of people in the queue. 2) Online Pre-Booking is done via NAVER Booking. - The booking web page will open on Tuesday, November 5 at 2 PM (KST). - For more details on online pre-booking and its opening time, please check the official pop-up store X account (@SANCTUARY_POPUP). - Online pre-booking slots for each round are limited, and it is on a first-come, first-served basis. - Online pre-booking is limited to one round per person. - Customers who queue at the site may be asked to enter depending on the number of visitors in the store. - Regardless of when you enter, your visit will be limited to the designated time period for your round. - The pop-up store is closed on Monday, November 11 as it is a regular holiday of The Hyundai Department Store. 3) Waiting will begin 20 minutes before entry, and identity verification will be conducted before entry. (For the first round, waiting is allowed 30 minutes prior.) *There are 9 sessions per day, and the usage time varies for each session. You can use the service within the time allocated for each session. - Please make sure you book under your name as identity verification will take place at the site. - For those who are below 14 years of age and cannot book by the NAVER ID under their legal name, please use the ID of your legal guardian (family name) and put the visitor’s information in the slots for the reserver’s name and contact information. - Please make sure you bring your own physical ID (mobile ID) listed below to verify your identity. *Korean Nationality Holders: Resident Registration Card, Certificate of Issuance of Resident Registration Card, Driver’s License, Mobile ID (issued by Government 24, Ministry of the Interior and Safety, National Police Agency, or PASS), Unexpired passport (please make sure you bring Passport Information Certificate with you if your passport does not have the resident registration number), Youth ID (issued by Community Center) *Non-Korean Nationality Holders: Passport, Residence Card *Legal Guardians (Family): You can enter once you prove your family relations (parents, brothers, or sisters). Acquaintances are not allowed. - Your identity cannot be verified with a screenshot of your booking webpage. Also, if you are not the one who booked your visit, your entry may be restricted. - On-site visitors will register on the queueing system on site and enter the store in order of registration. - Visitors who booked online will enter first. The on-site visitors will enter afterward. - If a queue is formed before the store opens, there will be a queue to register on the on-site entrance queue from 9 AM (KST), and the entrance will take place in order. Pre-registration may start earlier than the announced time depending on on-site conditions. (Where to queue for the on-site entrance queue before the store opens: The Hyundai Seoul B2 Entrance that leads to the subway station / Where to queue for the on-site entrance queue after the store opens: in front of the pop-up store) - You can queue for the on-site entrance queue for one person, and you can queue only for the day of your visit. - Once you queue for the on-site entrance queue, a text message or KakaoTalk message will be sent to your phone at the hour you can enter. - Once you receive it, please line up in the queue in front of the store. You can enter after the staff checks your queue number. - You will be automatically removed from the queue if you do not show up within 20 minutes after the notification is sent to your phone. - Depending on the on-site circumstances, the queuing for the on-site entrance queue may end early. - Depending on the on-site circumstances, you may not be able to enter even if you queued up for the entrance queue. - If the venue’s capacity is exceeded, entry may be delayed. Please comply with the guidance and instructions of the on-site staff. 4) A welcome gift in the form of a 'logo sticker' will be provided for all customers. [Merchandise Purchase Information] - You can purchase TOMORROW X TOGETHER’s 7th mini album The Star Chapter: SANCTUARY album and the pop-up official merch of “The Star Chapter: SANCTUARY” at the pop-up store. - For the official merchandise, you can purchase up to 3 pieces for each product and each option. If you exceed the limit, your purchase may be rejected or canceled. - The purchase limit for the PPULBATU Rainbow Plush keyring is restricted to a maximum of 1 per person, per item/option. - The limit on the number of items that can be purchased per person may vary depending on the operational situation at the venue. - Products may sell out early. - All events held at the pop-up store may conclude early once the prizes are out of stock. - Once you purchase the official merchandise, you can purchase the reusable bags. - You will not be able to combine your receipts for the purpose of participating in the events held at the site. - Only Korean won (KRW, ₩) are accepted for all transactions at the site. - Only cash and credit card payments are accepted. Please note that certain credit cards may not be accepted due to policies and conditions set by the card company. - Please consult the staff at the pop-up store should you need additional information regarding other products and purchases. [OFFICIAL MERCH] [POP-UP LUCKY DRAW EVENT] 1) To commemorate the opening of the “The Star Chapter: SANCTUARY POP-UP,” the “POP-UP STORE LUCKY DRAW EVENT” will be held. [OFFLINE] From Wednesday, November 6 to Wednesday, November 13, 2024 (KST). During the store operating hours. *Closed on Monday, November 11, 2024, as it is a regular department store holiday. [ONLINE] From 10:30 AM, Wednesday, November 6 to 8 PM, Wednesday, November 13, 2024 (KST); SOUNDWAVE website 2) This event is limited to “The Star Chapter: SACNTUARY” album KNIGHT, SAVIOR, LOVER, and ANGEL ver. 3) The special gifts are limited in quantity, and the event may end early once stocks run out. Please note that your order may be changed to future shipping or canceled depending on stock availability, even after it has been placed. We ask for your understanding. 4) For more on information on the lucky draw event, please check the official X account (@SANCTUARY_POPUP) or the online mall of SOUNDWAVE below. SOUNDWAVE online mall https://sound-wave.co.kr * Weverse Album ver. and Merch Ver. are not applicable to this event. [Important Information] - CCTV cameras are in operation for the safety of our customers and staff. - Bringing outside drinks or food is not allowed for everyone’s pleasant viewing. - Please do not touch the items on display as they are fragile. - Please refrain from engaging in any behaviors that may make other visitors uncomfortable. If necessary, the staff may restrain you. - To maintain safety and order at the site, holding personal events (distributing around goods, selling illegal merch, etc.) outside and inside the store is prohibited. - Please cooperate with the staff at the site to ensure a safe and pleasant experience for everyone at the site. - We may take photos or videos inside and around the pop-up store in which the customers may be included, and the results may be uploaded on the artist’s official channels, social media pages and media, etc. We ask for your understanding. - We do not register your parking at the store. We ask for your understanding. - For any questions regarding the store at the site, please reach out to the staff. - Please do not visit unauthorized retailers or purchase counterfeits of official merchandise to protect the rights of the artists. - For any inquiries, please contact the customer service center of SOUNDWAVE (02-381-3758 / https://sound-wave.co.kr ) or reach out to the staff at the pop-up store. Thank you.
